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TERMS & CONDITIONS
Summery
Welcome and Thanks for your interest in Summary
Welcome and Thanks for your interest in Musa Life Style. Before assessing the terms & conditions please note that terms & conditions might change anytime. Therefore, please check the terms & condition every time you place an order.
Order Policy
•Order is possible for available items only.
•Paid orders cannot be cancelled or refunded, for both Cash on Delivery (COD) & Online Payments.
• Home Delivery orders will be processed after confirmation from our Customer Care representative.
• Please contact our Customer Care for any kind of order-related issues.
Customer Care contact number: 01743779207 (Service available throughout the week,Time: 10:00AM-7:00PM)
Pricing Policy
•All our product prices are inclusive of VAT & TAX.
•Price of a product might vary in Arabian Borka Collection bricks and mortar store & website due to periodic promotional offers.
•Technical error in pricing information might take place due to system malfunction. In such a situation, Musa Lifestyle has the authority to cancel the order. We apologize for any inconvenience that may occur.
Shipping Policy
We are committed to delivering your order accurately, in good condition, and on time.
Please note our shipping policy as follows:
• Inside Dhaka City : Delivery fee is 100 taka & Deliver within 1-3 business days.
• Outside Dhaka City : Delivery fee is 150 taka & Deliver within 5-7 business days.
Please note that we are associated with a shipping company to deliver orders. Hence, the delivery process is not completely in our control. We apologize for occurrence of any damage & promise to compensate for it.
Color Inconsistency
We have tried our best to portray the accurate color of the products on the website. However, still customers might experience color inaccuracy due to monitor discrepancies.
Information Inconsistency Disclaimers
The website might display inaccurate information regarding product price, availability, pictures, size & color at times due to technical malfunctions. Arabian Borka Collection reserves the authority to correct & update that information from time to time.
